Compra Simple
InvertirOnline.

Mobile AppB2C

Compra Simple is a feature I designed for InvertirOnline that added a faster purchase flow directly into the stock list — letting experienced users buy in two taps without going through the full detailed flow.

Date
Q3 2024
Role
Product Designer
Scope
User Research, Data Analysis, UX Strategy, Wireframing, UI Design, QA
Team
Product Owner, IT, QA, Data Science
Tools
Figma, Figjam, Jira, Analytics
Status
Productive

01. The Problem

InvertirOnline is one of Argentina's leading investment platforms. The existing purchase flow was thorough — it walked users through every parameter: limit price, validity term, quantity, order type.

For new or hesitant investors, that detail was genuinely useful. For experienced users who already knew exactly what they wanted to buy, it was just friction.

When we dug into user behavior, a specific segment stood out: frequent buyers who never touched the advanced parameters and found the flow unnecessarily long. They were completing purchases in spite of the flow, not because of it.

02. Research & Hypothesis

Before designing anything, we let the data speak.

Quantitative finding:

More than half of all purchases were being completed without ever touching the fields the flow was built around.

53,4%

of users who bought stocks did not modify default parameters (limit or validity).

Qualitative finding:

We ran interviews and usability tests with 5 frequent users. Four patterns came up consistently:

→ They valued speed and simplicity above all else

→ They rarely reviewed details when buying assets they already knew

→ Several users mentioned they would buy more often “if it were faster”

The key insight:

The product had two distinct user types in the same flow — one that valued control and detail, and another that just wanted to get it done. The existing flow served one of them well. The other was hitting unnecessary friction every single time they opened the app.

The design challenge:

How might we give experienced users a faster path — without taking anything away from users who need more detail?

Success metrics defined upfront:

→ Reduce time to complete a purchase

→ Increase conversion rate

→ Improve satisfaction for frequent traders

03. The Solution — Compra Simple

Rather than replacing the existing flow — which would've broken the experience for detail-oriented users — we designed a parallel path that sits alongside it.

Compra Simple is a lightweight purchase flow built directly into the stock list. It lets users:

New Compra Simple flow showing interaction with the older flow
New Flow (interaction with the older flow)
Stock list screen showing Compra Simple trigger
A dropdown component in the stock list, allowing the user to directly buy.

→ Buy by amount instead of quantity (eliminating the need to calculate)

→ Use quick +/− selectors to adjust the amount

→ Confirm in two taps

→ Access the full purchase flow with one tap if they need more options

The key call here was building an alternative, not a replacement. Users who wanted speed got speed. Users who wanted detail still had it. And users who wanted both — 6,747 used both flows in the analysis period — could move between them naturally.

The solution landed as a dropdown component directly in the stock list, so users never had to navigate away to start a purchase.

Old stock list design
Old design list
New stock list design with Compra Simple component
New design list — New component

Our goals were:

Keep the main decision visible (amount and ticker)

Reduce navigation levels

Offer a seamless way to access the full flow if needed

Compra Simple purchase screen

Early sketches included:

A quick-purchase list view with "Buy" buttons

Inline amount selector (+ / –)

Shortcut to open "Full Flow"

04. Outcome

In one month of analysis after launch:

17,881

Users accessed the feature during the first weeks

13,158

Used Compra Simple

6,747

Used both (suggesting users test and adopt what best fits their style)

11,594

Used the traditional flow

Positive feedback from frequent users:

“faster,” “more intuitive,” “saves me time.”

The fact that both flows coexisted also helped with retention — neither user type was forced into a pattern that didn't fit them.

+12%

increase in conversion rate.

+14%

approval rate improvement

Compra Simple — outcome screenshot

05. What I Learned

Data before design. The 53.4% finding wasn't a hypothesis — it was a validated behavior pattern that gave us a clear reason to build something new. Starting with the data made every decision after that easier to defend.

Coexistence beats replacement. The instinct when designing a simplified flow is to simplify the whole product. That would've served one user type while hurting the other. Letting both flows live together — without competition, with clear access to each — was the right call, and it's what drove the retention impact.

Simple solutions can have outsized business impact. Compra Simple wasn't technically complex. It didn't require a new information architecture or a redesigned system. It required understanding a specific behavior pattern and removing exactly the friction that was getting in the way. The impact was disproportionate to the scope.

Define success metrics before the first wireframe. We defined conversion rate, time to complete, and user satisfaction before designing anything. That made post-launch analysis clean and the results unambiguous.

Thank you for reading!

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